Frequently Asked Questions
FAQs
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I create custom websites for service-providers, place-based businesses, coaches, creatives, wellness professionals, and purpose-driven brands who are ready to show up online with clarity and confidence. Every site is tailored, strategic, and thoughtfully designed to grow with you.
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I design on Squarespace, Rocketspark, and Wix. All three are intuitive, mobile-friendly, and easy for you to manage post-launch. If you're not sure which is best for you, I’ll guide you through the pros and cons based on your needs, goals, content, and workflow.
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Absolutely. I set everything up so it’s simple to use after launch, no matter your comfort level with tech. You’ll get a tutorial and 14-30 days of post-launch support, depending on the pathway you choose, so you feel confident making edits and updates.
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Yes. You can add branding, image curation, and strategic copywriting to any pathway if it’s not already included, and you want everything taken care of in one place.
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Yes, I can set up your hosting, connect your domain, and integrate email marketing tools (like Flodesk, Mailchimp, or ConvertKit) so everything is ready to go when we launch.
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That’s completely fine. I’ll guide you through a content-prep process with checklists, examples, and feedback along the way. Only Flight Essentials works from the basis that you have your content ready to go.
Please note, however, that it is much more difficult to build a site efficiently without all the content ready, so this will extend overall build time and possibly the cost.
I want you to feel confident, supported, and excited before we even start.
Here’s everything you need to know about my design process, packages, and how we’ll work together.
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Yes. I can integrate an online shop, booking systems, or other functionality on Squarespace, Rocketspark, or Wix. Depending on the most appropriate pathway for your build, these integrations might incur an extra cost. This is something we will discuss during a free discovery call.
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Yes, every site is built with SEO best practices in mind, including mobile optimisation, keyword structure, and metadata setup. I’ll also give you tips for maintaining and improving SEO after launch.
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Absolutely. I work with clients all over the world. With Zoom, shared docs, an online portal and clear timelines, the process feels personal and seamless - no matter your time zone.
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Yes, every project includes a minimum 14 days of post-launch support. For longer-term help, I offer support retainers or one-off power sessions.
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Yes! All packages come with flexible payment plans to make the process manageable. We’ll discuss options during your discovery and proposal phase.
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It begins with a free discovery call. We’ll talk about what’s working, what’s not, what you need and what you’d love to see through the design process. Then I’ll send you a custom proposal and timeline.
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Web design costs in New Zealand can vary, but for a simple 3-5 page website budget between $2,500 - $4,000.
Volar Creative Studio offers the following website design packages:
from NZD$997 for a one-page Hatch website
from NZD$1,497 for a Featherlight website refresh, and
from NZD$2,497 for a multi-page Flight website.
All packages include flexible payment plans.
Hatch
- One-page website
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Hatch is perfect if you’re starting out and want a beautiful, strategic online presence without the overwhelm of a full build.
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Hatch Basic includes a custom one-page website (Squarespace or Rocketspark), a mini-strategy session, mobile optimisation, and launch support, covering all the essentials like intro, services, testimonials, and contact.
Hatch Studio includes everything in Hatch Basic, plus branding and copy-editing support, and image curation.
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Hatch Basic provides you with a one-page smooth scrolling website. This works with your branding, copy, images and all content provided to me ready to work with.
If you require logo or branding support (including colour palette and typography identification), copy-editing or image curation, choose Hatch Studio.
If you already have colours and typography chosen but are still in need of some guidance, this is included as part of the Hatch Basic package.
Platform subscriptions and any fees associated with stock images that are chosen outside of free professional sources are billed separately to you. -
Usually 1 week for Hatch Basic, depending on how quickly content and feedback are shared. This time frame assumes you have all your branding, content and images ready to go and don’t require additional support with these.
Hatch Studio will take a little longer based on your requirements.
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Flight
- Full Custom Website
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If you’re ready for a multi-page website with a clear flow, elevated design, and thoughtful strategy, Flight is for you. It’s ideal for established businesses or those wanting to make a strong first impression.
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A custom 3+ page website on Squarespace or Rocketspark. There are two flight pathways depending on your requirements - Flight Essentials and Flight Immersion, each providing a different level of design and integrations for multi-page sites. However both include mobile optimisation, SEO best practices, and post-launch support.
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Depending on which route you choose (Essentials or Immersion), time-frames typically range from 4–10 weeks, depending on content readiness, feedback and complexity of requirements. Each option assumes different starting points with content readiness, which will be discussed as part of the Discovery call.
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Yes. I’ll work with your existing assets and ensure your site feels cohesive and intentional.
Flight immersion also has brand creation built into the price. -
No problem. Flight sites are designed to grow with you. Whether it’s extra pages, an online shop, or a booking system, you can add them as part of a future phase if you are not yet ready for this.
Featherlight Refresh
- Strategic Website Update
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It’s a redesign for existing Squarespace or Rocketspark sites. I’ll audit your current site, update layouts, refine visuals, tidy up copy, and bring everything into alignment.
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Usually 2 weeks, however this will depend on the scope of updates and size of the site and number of pages that need attention.
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Absolutely. We can build that into your refresh plan.
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Yes. If you’d like a review 6–12 months after launch, I offer standalone website audits to ensure your site is still performing and looking its best.
Final Details
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I’ll guide you through a simple prep process, but it’s helpful to have:
Your logo and brand visuals (if you have them)
Website copy or rough ideas
A few inspiration sites you like
We will discuss your starting point and any additional needs on our Discovery call. If you are missing certain elements and need support with these, I will quote separately for this. This will also be based on the package you are considering. For example, Flight Immersion includes brand positioning and guidelines and copy-writing, whereas Hatch does not in the base price.
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Fill out the inquiry form
Book a free discovery call
Receive your custom proposal with pathway details, timeline, and payment plan
Approve & onboard - we begin!
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Yes, absolutely! Head to my Portfolio page to browse recent projects.
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I don’t offer refunds once a project has begun, but I make sure we’re a great fit before we start so you feel confident moving forward. If timelines need to shift, we’ll reschedule within my next available window. Cancellations of a project before they start require a week’s notice so that the slot can be offered to another client.
